Welcome to GOPLUSMALL. We our customers excellent service subject to the notices, terms and conditions set forth in this agreement. When using any GOPLUSMALL service (e.g. placing an order or writing a customer review), the customer will be subject to the rules, guidelines, policies, terms and conditions applicable to such services, and laid out forthwith. GOPLUSMALL reserves the right to change this site and these terms and conditions at any time.
Accessing, browsing, or otherwise using
the site indicates you agree to all the terms and conditions in this agreement. Please read the terms and conditions
carefully before proceeding.
By accessing this site, you, the
customer, represent and warrant that you are at least 18 years old or are visiting
the site under the supervision of a parent
or guardian.
Subject to the terms
and conditions of this agreement, GOPLUSMALL hereby grants
you a limited, revocable, non-transferable and non-exclusive license
to access and use the site by displaying it on your internet browser only for the purpose of shopping
for personal items sold on the site and not for any commercial use or use on behalf of any third party, except when explicitly permitted to do so by GOPLUSMALL in advance. Any breach of this Agreement shall result
in the immediate revocation of the license granted in this paragraph
without notice to you.
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate,
modify, reverse-engineer, disassemble, decompile or otherwise exploit this site or any portion of it
unless expressly permitted by GOPLUSMALL in writing. You may not make any commercial use of any of the information
provided on the site or make any use of the site for the benefit of another business
unless explicitly permitted
by GOPLUSMALL in advance.
GOPLUSMALL reserves the right to refuse
service, terminate accounts, and/or cancel orders at it's discretion, including, without limitation, if GOPLUSMALL
believes that the customer's conduct violates applicable law or is harmful
to GOPLUSMALL's interests.
You shall not upload to, distribute, or otherwise publish through this site any content, information, or other material that
(a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person;
(b)
is libelous,
threatening, defamatory, obscene, indecent, pornographic, or could give rise to
any civil or criminal liability
under P.R.C or international law; or
(c) includes any bugs, viruses,
worms, trap doors,
Trojan horses or other harmful
code or properties.
GOPLUSMALL may assign you a password
and account identification to enable you to access and use certain portions of this Site. Each time you use a
password or identification, you will be deemed to be authorized to access and use the site in a manner
consistent with the terms and conditions of this agreement, and GOPLUSMALL has no obligation to
investigate the authorization or source of any such access or use of the Site.
You will be solely responsible for all
access to and use of this site by anyone using the password and identification originally assigned to you
whether or not such access to and use of this site is actually authorized by you, including without
limitation, all communications and transmissions and all obligations (including, without limitation, financial
obligations) incurred through such access or use. You are solely
responsible for protecting the security and confidentiality of the password and
identification assigned to you. You shall immediately notify GOPLUSMALL of any unauthorized use of your password or identification or any other breach or threatened breach of this site's security.
After registering, you will receive our newsletters with information about sales, coupons, and special promotions. You can unsubscribe by using the link in any email newsletter or your personal subscribe setting in your account. Subscription for newsletter for registered users is set by default.
For safety and security reasons, each customer is allowed to create only one registered account by default. For customers who attempt to create several accounts, GOPLUSMALL reserves the right to suspend accounts without further notice.
Except as otherwise provided elsewhere
in this agreement or on the site, anything that you submit or post to the site and/or provide to GOPLUSMALL,
including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and
suggestions (collectively, "Submissions") is and will be treated as
non- confidential and
nonproprietary, and by submitting or posting, you agree to irrevocably license
the entry and all IP rights
related thereto (excluding the moral rights such as authorship right) to GOPLUSMALL, without charge and GOPLUSMALL
shall have the royalty-free, worldwide, perpetual, irrevocable, and
transferable right to use, copy,
distribute, display, publish, perform, sell, lease, transmit, adapt, create
derivative works from such submissions by any means and
in any form, and to translate, modify,
reverse-engineer, disassemble,
or decompile such Submissions.
All Submissions shall automatically
become the sole and exclusive property of GOPLUSMALL and shall not be returned to you and you agree not to
raise any dispute in connection with any use of the entry by GOPLUSMALL in the future.
You warrant that your Submissions, in
whole or in part, are clear and free of any IP right infringement, disputes or third-party claims. GOPLUSMALL
assumes no liability for any misuse of copyright or any other rights of third parties by you. You
undertake to defense for and indemnify the sponsor against any losses caused due to the use of the entries for any purposes.
In addition to the rights applicable to any Submission, when you post comments or reviews to the site, you also grant GOPLUSMALL the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by GOPLUSMALL will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead GOPLUSMALL or third parties as to the origin of any Submissions or content. GOPLUSMALL may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.
All text, graphics, photographs or other images, button icons, audio clips, logos, slogans, trade names or word software and other contents on the website of GOPLUSMALL (collectively, "Content"), belongs exclusively to GOPLUSMALL or its appropriate content suppliers. You may not use, reproduce, copy, modify, transmit, display, publish, sell, license, publicly perform, distribute or commercially exploit any of the Content or otherwise dispose of any of the Content in a way not permitted by GOPLUSMALL, without GOPLUSMALL's express prior written consent. The use of data mining, robots, or similar data gathering and extraction tools on GOPLUSMALL as well as the use of GOPLUSMALL trademarks or service marks in meta-tags is strictly prohibited. You may view and use the Content only for your personal information and for shopping and ordering on the site and for no other purpose. The collection, arrangement, and assembly of all content on this site (the "Compilation") belong exclusively to GOPLUSMALL. You may not use GOPLUSMALL's Content or Compilation in any manner that disparages or discredits GOPLUSMALL or in any way that is likely to cause confusion or violation of any applicable laws or regulations. All software used on this Site (the "Software") is the property of GOPLUSMALL and/or its Software suppliers. The Content, the Compilation and the Software are all protected under state, national and international copyright laws. All rights not expressly granted are reserved by GOPLUSMALL. Violators will be prosecuted to the full extent of the law.
GOPLUSMALL recognizes and respects
all copyrights and trademarks. As such, any usage of television, motion picture,
music, film festival or other names or titles have no connection to GOPLUSMALL
and are the sole property of the
copyright or trademark holders. Our dresses are inspired by celebrity style and
are our recreations of item's worn by
the celebrities on your favorite television shows and the red carpet however they are not authorized, endorsed by, or
connected to these shows in any way and are not meant as infringements of any registered trademarks
or copyrights.
It is the policy of GOPLUSMALL to take
appropriate action where necessary to uphold and recognize all relevant State, Federal and International
laws in connection with material that is claimed to be infringing any trademark, copyright, patent and all
or any other intellectual property laws. If you are an intellectual property rights owner and you believe that
GOPLUSMALL sells, offers for sale, or makes available goods and/or services that infringe your
intellectual property rights, then send the following information in its entirety
to [email protected]
Information required:
1.
An electronic or physical signature
of the person authorized to act on behalf of the owner of an exclusive that is allegedly infringed;
2. A description of the allegedly
infringing work or material;
3. A description of where the allegedly
infringing material is located on the site (product(s) URL);
4.
Information reasonably sufficient to allow us to contact you, such as your address,
telephone number and e-mail address;
5.
A statement by you that you have a good faith belief that the disputed use of the material is not authorized by the copyright
or other proprietary right owner, its agent, or the law;
6. Identification of the intellectual property rights that you claim are infringed by the Website (e.g. "XYZ copyright", "ABC trademark, Reg. No. 123456, registered 1/1/04”, etc.);
7. A statement by you that the above
information and notification is accurate, and under penalty
of perjury, that you are the copyright owner or
authorized to act on behalf of the owner whose exclusive right is allegedly
infringed.
Except as otherwise provided in the
standard terms of sale that govern each product on this site, this site, the products offered for sale on it, and
the transactions conducted through it are provided by GOPLUSMALL on an "as
is" basis. GOPLUSMALL makes no presentations or warranties of any kind, expressed or implied, as to the operation of the site or the information, content,
materials, or products
included on this site except as provided here to the full extent permissible by applicable law, GOPLUSMALL disclaims all warranties, express
or implied, including, but not limited to, implied warranties of
merchantability and fitness for a particular
purpose, non-infringement, title, quiet enjoyment, data accuracy, and
system integration. This site may include
inaccuracies, mistakes or typographical errors. GOPLUSMALL does not warrant
that the content will be uninterrupted or error free.
To the maximum extent permitted by law,
GOPLUSMALL will not be liable for any damages of any kind arising from the use of this site,
including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, GOPLUSMALL's total liability
to you for any damages (regardless of the foundation for the action) shall not
exceed in the aggregate the amount of fees actually
paid by you to GOPLUSMALL
during the month immediately preceding
the act allegedly giving rise to GOPLUSMALL's liability.
GOPLUSMALL ships from different
warehouses. For orders with more than one item, we may split your order into several packages
according to stock levels at our own discretion. Thank you for your understanding.
Customers are strongly advised to
purchase the shipping insurance during the checkout for a smooth delivery.
For orders with insurance we will offer
the same parcel free of charge by default, if there are any issues during
the delivery. If there is no stock, we will offer refund options.
We ship all orders in good faith and GOPLUSMALL will not be held responsible for any orders
that not are not insured.
Except
as otherwise provided
in the standard terms of sale that govern the same of each product
on this site, this
site, the products offered for sale on it and the transactions conducted
through it are provided by GOPLUSMALL
on an "as is" basis. GOPLUSMALL makes no presentations or warranties
of any kind, express or implied, as
to the operation of the site or the information, content, materials, or
products included on this site except
as provided here to the full extent permissible by applicable law, GOPLUSMALL disclaims all warranties, express or implied, including, but not limited
to, implied warranties of merchantability and
fitness for a particular purpose,
non-infringement, title, quiet enjoyment, data accuracy, and system integration. This site may include
inaccuracies, mistakes or typographical errors. GOPLUSMALL does not warrant that the content will be
uninterrupted or error free. To the maximum extent permitted by law, GOPLUSMALL will not be liable for any
damages of any kind arising from the use of this site, including, but not limited to, indirect incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, GOPLUSMALL's
total liability to you for any damages (regardless of the foundation for the action) shall not
exceed in the aggregate the amount of fees actually paid by you to GOPLUSMALL during the month immediately preceding the act allegedly giving rise to GOPLUSMALL's liability.
Please note that there may be certain
orders that we are unable to accept or fulfill and must cancel. GOPLUSMALL reserves the right, at sole
discretion, to refuse or cancel any order for any reason. Some situations that may result in your order
being canceled include stock limitations, inaccuracies or errors in the product or pricing information, or
problems identified by our credit and fraud avoidance department. We may also require additional
verifications or information before accepting any order. We will contact you if all or any portion of your order is
canceled or if additional information is required to accept your order.
Both parties agree that, following
order dispatch, transportation is the sole responsibility of the third-party logistics company. During this stage,
full ownership of the product(s) belongs to the buyer; all associated liability
and risks during
transportation shall be borne by the buyer.
GOPLUSMALL is not responsible for late deliveries for special occasions, such as birthdays, or other events.
We encourage customers
to place their order in advance to ensure there is enough
time to receive their item.
We have informed
our customers of the peak Christmas season
in advance via banners and newsletters, and offered
suggestions for the final order date and shipping methods for this period. We
can therefore not be held responsible if an item does not arrive in time for Christmas.
All orders reported
as "delivered" by shipping companies
are considered delivered. GOPLUSMALL cannot be made liable
for non-delivery in this case.
The
buyer can cancel
orders at any time prior to shipping; please contact our Support Center for assistance. However, once the order has been dispatched, the order cannot be
canceled, changed, or refunded. Upon receipt of the package,
our Warranty and Return policy comes into effect.
While GOPLUSMALL strives to provide
accurate product and pricing information, pricing or typographical errors may occur. GOPLUSMALL cannot
confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or
with incorrect information due to an error in pricing or product information, GOPLUSMALL shall have the right, at our sole discretion, to refuse or cancel any orders placed
for that item. In the event that an item is miss-priced, GOPLUSMALL may, at our discretion, either contact you with instructions or cancel your order and notify you of such cancellation.
Pricing of products sold by GOPLUSMALL
are based upon figures calculated in Malaysia Ringgit (MYR$). Prices displayed in other currencies are
converted from Malaysia Ringgit according to the most up to date conversion rates. Due to fluctuating currency values,
prices displayed in non-Malaysia. denominations of currency on the site, other than on the individual product
page, may not be the most current.
Areas of the site where non-Malaysia
denominations of currency might be inaccurate include, but are not limited to,
promotional banners, promotional pages, and information on product category
pages.
The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to GOPLUSMALL, excluding
shipping.
GOPLUSMALL has no knowledge of, and is
not responsible for, any additional bank charges or exchange rate fees that are charge by the issuing bank
or a third-party payment provider. These fees are solely the customers’ responsibility and will not be reimbursed by GOPLUSMALL.
These conditions are governed by and
construed exclusively under the Malaysia laws without regard to conflicts
of laws principles.
This site may contain links to other
sites on the internet that are owned and operated by third parties. You acknowledge that GOPLUSMALL is not
responsible for the operation of or content located on or through any such site.
You
agree that GOPLUSMALL's remedy at law for any actual or threatened breach
of this agreement would be inadequate
and that GOPLUSMALL shall be entitled to specific performance or injunctive
relief, or both, in addition to any
damages that GOPLUSMALL may be legally entitled to recover, together with
reasonable expenses of any
form of dispute resolution, including, without limitation,
attorneys' fees.
No right or remedy of GOPLUSMALL shall
be exclusive of any other, whether at law or in equity, including, without
limitation, damages injunctive relief, attorneys'
fees and expenses.
No instance of waiver by GOPLUSMALL of its rights or remedies
under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.
At GOPLUSMALL we take pride in
providing class-leading customer service and will do our best to resolve all issues to customer's satisfaction.
However, we will not tolerate any unacceptable or unreasonable behavior
towards our Customer
Service Team members.
Unacceptable behavior directed towards
Customer Service staff or GOPLUSMALL may, for example, include but not be limited to any of the following:
-Aggressive, abusive and threatening
behavior. Examples include: any and all direct or implied threats on any communication channel;
intimidating language; personal
and verbal abuse;
sexist, racist, homophobic, or derogatory remarks;
rudeness; inflammatory statements; swearing; and unsubstantiated allegations.
-Persistently making habitually
demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints
persisting despite reasonable and fair solutions being offered in accordance with our policies.
-Asking, expecting or demanding staff to breach established company policy guidelines, e.g. refund amount, time-frame, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope
of our own policies and procedures. By default, the refund amount cannot exceed the original
order amount paid to GOPLUSMALL.
-Repeatedly changing the nature (or
focus) of a complaint or the desired outcome, part way, after a formal response
has been provided.
-Excessive number of complaints compared to the total purchase value history. (Including excessive correspondence via any of our channels).
For such behavior, complainants may be advised and formally notified of the following:
-Their language is considered offensive, abusive, threatening, and wholly unacceptable.
-They must refrain from using such language, intimidation, and threats.
-There will be no further exchange of correspondence on the matter if they persist with this behavior.
-GOPLUSMALL reserves the right to no
longer accept orders from the customer in the future without further notice.